Australia’s best support network for retailers

Explore Our Services

Speak to our workplace relations experts

Call 1800 RETAIL

Find out about our industry projects & advocacy

We tackle the issues you can't tackle alone.

Learn More

Learn more about our training programs and courses

Find out more

Tackling real-world issues with real-world retailers

Learn more

I'm looking for...

Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.

Find out more

Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

Find out more
Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
Learn More
People Leadership
Traineeships
Policy & Advocacy

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.

We tackle the issues you can’t tackle alone.

 

Learn more
Retail Crime
Product safety & standards
Plastic Bag Bans & Sustainability
Tenancy & leasing
Trading Hours
Retail Committees
Events

We offer a huge range of industry events throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule!

 

Events Calendar
2019 HR Academy
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog
Member Resources
Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

WA’s new container deposit scheme to launch in June 2020

Western Australian Environment Minister Stephen Dawson today announced Western Australia's new container deposit scheme, Containers for Change, will launch...

Western Australian Environment Minister Stephen Dawson today announced Western Australia's new container deposit scheme, Containers for Change, will launch on Tuesday June 2, 2020 following the WA Day long weekend. From June 2, 2020, Western Australians will be able to return and recycle their eligible containers at any Containers for...

Read More

Store Managers overtake Young Retailers in National Retail Awards Finalist Announcement

The National Retail Association (NRA) today revealed the names of the 2019 Finalists for the prestigious National Retail Awards. For...

The National Retail Association (NRA) today revealed the names of the 2019 Finalists for the prestigious National Retail Awards. For the first year ever, and following a trend established in the 2018 round, entries for the Store Manager of the Year have exceeded entries for the coveted Young Retailer of...

Read More

Upcoming Events

26
Aug

9th Women in Retail & FMCG Leadership Summit

Liquid Learning are bringing together Australia's top innovators and leaders to share their industry perspectives, best practice strategies, and...

Liquid Learning are bringing together Australia's top innovators and leaders to share their industry perspectives, best practice strategies, and advice for career progression. You'll have the opportunity to participate in powerful keynotes, dynamic panel discussions and motivational expert commentary sessions, as the nation's retail leaders come together to celebrate the...

Read More
3
Sep

2019 HR Academy

2019 HR Academy Building better people professionals   HR Academy is a collaborative effort between business and industry experts to improve the skills and capabilities of HR professionals...

2019 HR Academy Building better people professionals   HR Academy is a collaborative effort between business and industry experts to improve the skills and capabilities of HR professionals across all industries. The 2019 event has something for every people professional wanting to hone and improve their skills. Whether you’re a human resources or payroll professional, a manager, operations executive or...

Read More

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex