Australia’s best support network for retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.
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Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

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Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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People Leadership
Traineeships
Policy & Advocacy

Policy & Advocacy

Over 24,000 shops are represented by the NRA, making us the one of the most powerful voices for Australian businesses.

We tackle the issues you can’t tackle alone.

 

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Safecity Network
QLD Bag Ban
Events

We offer a huge range of industry events throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule!

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog
Member Resources
Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

Message from the CEO – 23 April 2019

Holidays should be a time for relaxing. Unfortunately, given the complicated regulatory environment we operate in, they can be...

Holidays should be a time for relaxing. Unfortunately, given the complicated regulatory environment we operate in, they can be a cause of great stress for Australian retailers. Any business owner or operator knows that this country has a complicated industrial relations system.  And understanding and complying with this system is...

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Sticks and stones: Managing psychological health risks in the workplace

By Lucy Coogan and Calum Woods, NRA Legal  SafeWork Australia reports that approximately six per cent of all accepted...

By Lucy Coogan and Calum Woods, NRA Legal  SafeWork Australia reports that approximately six per cent of all accepted workers’ compensation claims relate to work-related mental health conditions. It was further reported that the most common causes of the claims were: work pressure (31%), bullying and harassment (29%), and...

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Upcoming Events

8
May

Leadership Program | Module 5: Resilience | Brisbane

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams...

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams and future workforce effectively. Join us for our People Leadership Program for Retail Leaders at NRA Offices at Brisbane, suitable for store managers or any retailer leading and working with teams. [button size="" text="Click...

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8
May

Advancing Women in Business | Module 1: Effective Communication | Ipswich

To support, encourage and acknowledge Women’s efforts in business, we are very pleased to host our People Leadership Program...

To support, encourage and acknowledge Women’s efforts in business, we are very pleased to host our People Leadership Program (PLP) for Women Leader’s in Ipswich. The PLP Workshops are designed for all women responsible for managing a team or staff. Whether you are at an early stage in your leadership...

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Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex