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Australia’s best support network for retailers

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Speak to our workplace relations experts

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Find out about our industry projects & advocacy

We tackle the issues you can't tackle alone.

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Learn more about our training programs and courses

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Tackling real-world issues with real-world retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Payroll audits
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.

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Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

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Qualifications and Courses


As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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Policy & Advocacy

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the Australian retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.

We tackle the issues you can’t tackle alone.


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Retail Leasing & Tenancy

Many retailer across Australia are not aware that they can engage a retail leasing and property specialist to act on their behalf. Our leasing and property partners Lpc Cresa are one of Australia’s leading tenant-only advisory services businesses. That means, they work exclusively for you the tenant. Their advice is completely independent and biased to benefit you – rather than the landlord.

Drawing on their extensive experience in retail management and the property industry, Lpc Cresa can save you time, money and stress and ensure you:
• Never enter into a bad lease
• Never miss a critical date
• Never pay too much rent
• Never miss an opportunity to reduce rental costs.

What we do

We offer a huge range of industry events across Australia throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule.


Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog Subscribe to our weekly newsletter
Financial Support

The National Retail Association is proud to have partnered with Vincents Chartered Accountants to provide financial support for our members. NRA members can seek advice on cashflow boosting, ATO relief, Government grants, stimulus relief, budgeting, insolvency and reconstruction, and more at the COVID-19 Financial Hotline.

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Growing Business Together


We strive for excellence, we are member focused and not-for-profit.


We are a strong voice to protect and promote our industry in Australia.


We are respectful, accountable and we strive to raise industry standards.


We collaborate to lead our members and industry into the future.


We adapt, create and engage for productivity and success.

Latest News

Underpaying vulnerable workers sees franchisee penalised $230,040 by Court

By Andrew Piper and Alex Millman, NRA Legal   An ex-franchisee has been slapped with over $230,000 worth of penalties by...

By Andrew Piper and Alex Millman, NRA Legal   An ex-franchisee has been slapped with over $230,000 worth of penalties by the Federal Circuit Court for continuing to underpay vulnerable workers despite being prosecuted previously for similar conduct. This prosecution is particularly significant since it is the first time that the Fair...

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Message from the CEO | 1 December 2020

The final month of the year has arrived and we’re into the home stretch before the Christmas and New...

The final month of the year has arrived and we’re into the home stretch before the Christmas and New Year break. If it didn’t yet feel like we were getting back to life as normal, the sight of bustling shopping precincts on Black Friday certainly did remind us of the...

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