Australia’s best support network for retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.
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Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

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Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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People Leadership
Traineeships
Advocacy & Influence

Advocacy & Influence

Over 24,000 shops are represented by the NRA, making us the one of the most powerful voices for Australian businesses.

We tackle the issues you can’t tackle alone.

 

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Safecity Network
QLD Bag Ban
Events

We offer a huge range of industry events throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule!

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog
Member Resources
Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

Advancing Women in Business

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams...

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams and future workforce effectively.  To support, encourage and acknowledge Women’s efforts in business, we are very pleased to launch our first People Leadership Program (PLP) for Women Leader’s in Roma...

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Member Spotlight: Anita Dorwald, Chief Operations Officer at City Beach

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations...

We interviewed our members to hear their insights and adventures in the retail world. Meet Anita Dorwald, Chief Operations Officer at City Beach. How long have you been in retail? / How did your retail career begin? Having ticked over 15 years, it’s hard to remember a time before City...

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Upcoming Events

28
Nov

Advancing Women in Business | Module 1: Effective Communication

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams...

Many organisations are investing in education to ensure their managers and leaders have the skills to lead their teams and future workforce effectively.  To support, encourage and acknowledge Women’s efforts in business, we are very pleased to launch our first People Leadership Program (PLP) for Women Leader’s in Roma...

Read More
5
Dec

Silly Season Webinar – Part 3

Keeping track of Santa’s helpers – Managing authorised and unauthorised absences over the festive season We all know Christmas is...

Keeping track of Santa’s helpers – Managing authorised and unauthorised absences over the festive season We all know Christmas is a busy time, if not the busiest, time in retail. Which means it is incredibly frustrating when all your staff vanish on holiday. Managing annual leave, and requests for annual leave,...

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Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex