Australia’s best support network for retailers

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We tackle the issues you can't tackle alone.

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Tackling real-world issues with real-world retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.

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Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

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Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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People Leadership
Traineeships
Policy & Advocacy

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.

We tackle the issues you can’t tackle alone.

 

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Retail Crime
Product safety & standards
Plastic Bag Bans & Sustainability
Tenancy & leasing
Trading Hours
Retail Committees
Events

We offer a huge range of industry events throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule!

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog
Member Resources
Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

SafeCity Network Brisbane: Crime Alert – Spike in Youth Chroming

(Chroming: The act of inhaling household chemicals and other volatile substances to get high)  GOLD COAST: As reported by the Gold Coast...

(Chroming: The act of inhaling household chemicals and other volatile substances to get high)  GOLD COAST: As reported by the Gold Coast Bulletin today, the local community is at breaking point as Surfers Paradise MP, John-Paul Langbroek, reports an unprecedented number of youth chroming, drug-use, vandalism and anti-social behaviour.  Langbroek reports that youths are...

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Top Tips from Santa Claus’ HR Department

By Thomas Parer and Lindsay Carroll, NRA Legal The Christmas holiday period is a vital time of the year for...

By Thomas Parer and Lindsay Carroll, NRA Legal The Christmas holiday period is a vital time of the year for many retailers, with many patiently waiting for the expected uptick in sales. This busy period of the year can bring with it many problems for employers to grapple with before...

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Upcoming Events

24
Sep

FREE WEBINAR | Top tips from Santa’s HR department

The silly season is a busy time for HR professionals! It’s between October and January that a new group...

The silly season is a busy time for HR professionals! It’s between October and January that a new group of young people will enter the workforce for the first time, annual leave policies are put to the test and everyone is asked to be on their best behaviour at...

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28
Oct

BDO Franchise Masterclass

Franchising, in principle, is a great business model. The recent inquiry into franchising has highlighted challenges in the sector...

Franchising, in principle, is a great business model. The recent inquiry into franchising has highlighted challenges in the sector and questions the viability of a model that underpins some 9% of our GDP. Stakeholders deserve a response on how best pursue success from here. BDO is running a workshop designed...

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Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex