Australia’s best support network for retailers

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Speak to our workplace relations experts

Call 1800 RETAIL

Find out about our industry projects & advocacy

We tackle the issues you can't tackle alone.

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Learn more about our training programs and courses

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Tackling real-world issues with real-world retailers

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Recovery resources for bushfire affected retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Payroll audits
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.

Find out more

Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

Find out more
Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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People Leadership
Traineeships
Policy & Advocacy

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the Australian retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.

We tackle the issues you can’t tackle alone.

 

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Retail Crime
Product safety & standards
Plastic Bag Bans & Sustainability
Trading Hours
Retail Committees
Leasing and property services
Retail Leasing & Tenancy

Many retailer across Australia are not aware that they can engage a retail leasing and property specialist to act on their behalf. Our leasing and property partners Lpc Cresa are one of Australia’s leading tenant-only advisory services businesses. That means, they work exclusively for you the tenant. Their advice is completely independent and biased to benefit you – rather than the landlord.

Drawing on their extensive experience in retail management and the property industry, Lpc Cresa can save you time, money and stress and ensure you:
• Never enter into a bad lease
• Never miss a critical date
• Never pay too much rent
• Never miss an opportunity to reduce rental costs.

What we do
Events

We offer a huge range of industry events across Australia throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule.

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog Subscribe to our weekly newsletter
Member Resources
Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry in Australia.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

5 tips to optimise your ecommerce conversion strategy

Online shopping is becoming a more convenient option than walking into a shop and looking for things you need....

Online shopping is becoming a more convenient option than walking into a shop and looking for things you need. And it is quite tempting—who wouldn’t want to scroll through dozens of shopping catalogues while sitting in the comforts of their home? In Australia alone, approximately 73% of families shopped...

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Message from the CEO: 25 February 2020

We are now just one week away from nominations opening for the 2020 National Retail Awards. From next Monday,...

We are now just one week away from nominations opening for the 2020 National Retail Awards. From next Monday, March 2, retailers from across the country will be able to lodge their nominations via our online portal.   It is completely free to enter, with the winners announced at our star-studded...

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Upcoming Events

26
Feb

Workplace Investigations Masterclass | Sydney

So you need to look into the conduct of an employee, but don’t know where to start. The ability...

So you need to look into the conduct of an employee, but don’t know where to start. The ability to carry out an effective workplace investigation is fast becoming an essential skill for any business owner, manager, or HR professional. The Fair Work Commission is losing patience over defective investigations,...

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3
Mar

Getting a grip on the General Retail Industry Award | Webinar

Running a business in the retail industry can be tough work, and one of the elements that can cause...

Running a business in the retail industry can be tough work, and one of the elements that can cause employers and business owners the most grief is when it comes to applying the General Retail Industry Award. The many headlines coming out about companies falling afoul of their relevant...

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Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex