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Resources and factsheets for Coronavirus

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Australia’s best support network for retailers

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Find out about our industry projects & advocacy

We tackle the issues you can't tackle alone.

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Learn more about our training programs and courses

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Tackling real-world issues with real-world retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Payroll audits
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.

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Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

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Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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People Leadership
Traineeships
Policy & Advocacy

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the Australian retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.

We tackle the issues you can’t tackle alone.

 

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Retail Crime
Product safety & standards
Plastic Bag Bans & Sustainability
Trading Hours
Retail Committees
Leasing and property services
Retail Leasing & Tenancy

Many retailer across Australia are not aware that they can engage a retail leasing and property specialist to act on their behalf. Our leasing and property partners Lpc Cresa are one of Australia’s leading tenant-only advisory services businesses. That means, they work exclusively for you the tenant. Their advice is completely independent and biased to benefit you – rather than the landlord.

Drawing on their extensive experience in retail management and the property industry, Lpc Cresa can save you time, money and stress and ensure you:
• Never enter into a bad lease
• Never miss a critical date
• Never pay too much rent
• Never miss an opportunity to reduce rental costs.

What we do
Events

We offer a huge range of industry events across Australia throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule.

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog Subscribe to our weekly newsletter
Member Resources
Financial Support

The National Retail Association is proud to have partnered with Vincents Chartered Accountants to provide financial support for our members. NRA members can seek advice on cashflow boosting, ATO relief, Government grants, stimulus relief, budgeting, insolvency and reconstruction, and more at the COVID-19 Financial Hotline.

Phone the Hotline
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Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry in Australia.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

Retail sales rise in June, but quarterly figures nosedive

The Australian Bureau of Statistics (ABS) has today revealed that retail sales rose by 2.7 per cent in June,...

The Australian Bureau of Statistics (ABS) has today revealed that retail sales rose by 2.7 per cent in June, however retail volumes fell by a sharp 3.4 per cent for the June 2020 quarter. NRA CEO Dominique Lamb said that the reintroduction of lockdowns in Victoria, the return of panic...

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Imfree receives glowing testimonal from IGA owner

Imfree gives us the opportunity to target customers who want to engage with us, and other businesses locally. Everyone...

Imfree gives us the opportunity to target customers who want to engage with us, and other businesses locally. Everyone has got a mobile phone and we’re moving more towards digital and less to papers, so it gives us flexibility to move away from our traditional catalogue.  People are reading...

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Upcoming Events

5
Aug

Innovating with Zebra in a Time of Change

Discover how you can proactively manage your workplace to keep employees safe, avoid shutdowns and ensure compliance. Date: 5th August,...

Discover how you can proactively manage your workplace to keep employees safe, avoid shutdowns and ensure compliance. Date: 5th August, Wednesday Time: 1:00 PM to 2:00 PM (AEST) Venue: GotoWebinar In this webinar, we will discuss turnkey solutions that can benefit organisations in the new norm. Proximity Event Logging: Ability to report on...

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13
Aug

Innovating Retail in a Time of Change

Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now...

Date: Thu, Aug 13, 2020 Time: 1:00 PM - 2:00 PM AEST Retail transformation is nothing new, however it is now happening much faster and in more ways than ever before. As we return back to the “new normal”, retail is still guided by fact that the customer is always right....

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Pillow Talk made a decision to join the National Retail Association (NRA) some 6 months ago when it felt it was not getting value from a different industry association.  The decision to join the NRA has since shaped a great partnership between Pillow Talk and the NRA.  The NRA has provided Pillow Talk with personalized support in relation to employee management, communication and people strategies during COVID19 and an opportunity to be heard at the HR roundtables specifically driven for the betterment of the retail industry and retailers.    The NRA created an engaging experience for not only me as a Consultant and Pillow Talk’s Head of People & Culture, but also for Pillow Talk’s Chief Operating Officer and the Owner/Director.  The NRA took the time to understand Pillow Talk’s business and context which helped to ensure we got the right advice and/or information at the right time.  Pillow Talk’s decision to join the NRA has been a welcomed resource to the Executive from a day to day perspective and also reassuring to know the NRA is regularly lobbying government on behalf of the retail industry to ensure our interests are protected.

Pillow Talk

From the moment I met the team at NRA, I knew that becoming a member was a must!  Since then, it's felt like we have had additional team members supporting across many areas of our business , all available at the push of a button. During a recent project, where we 'popped up' in Brisbane's Wintergarden with a circular economy precinct project, the team at NRA supported our marketing initiatives through consultation and delivery.  Whether it was helping with dressing the windows (something new to us), or sharing our story with their broad network digitally, the NRA team was there for the journey.  We are thrilled to be members and continue to draw on their capabilities to support us as we grow.

World's Biggest Garage Sale

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex

The one subscription I love to pay!

Boost Juice Wollongong

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant