Australia's best support network for retailers

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Speak to our workplace relations experts

Call 1800 RETAIL

Find out about our industry projects & advocacy

We tackle the issues you can't tackle alone.

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Learn more about qualifications and courses offered by the NRA Retail Institute

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Learn with the peak industry body

As a registered training organisation (RTO 0712), the NRA Retail Institute can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Members can also take advantage of competitive pricing. Find out more about:

  • Certificates and Diplomas
  • Professional development and upskilling
  • Traineeships
  • Free and low-cost training solutions
  • COVID Safe training
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Become part of Australia's best support network for retailers

Find out more about the benefits and features of membership, including which membership type suits your business.

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We tackle the issues you can't tackle alone

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the Australian retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.


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Supporting retailers through negotiations with landlords

Many retailers across Australia are not aware that they can engage a retail leasing and property specialist to act on their behalf. Our leasing and property partners Lpc Cresa are one of Australia’s leading tenant-only advisory services businesses. That means, they work exclusively for you the tenant. Their advice is completely independent and biased to benefit you – rather than the landlord.

Drawing on their extensive experience in retail management and the property industry, Lpc Cresa can save you time, money and stress and ensure you:
• Never enter into a bad lease
• Never miss a critical date
• Never pay too much rent
• Never miss an opportunity to reduce rental costs.

What we do
RSVP to our wide range of in-person and online events

We offer a huge range of industry events across Australia throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule.


Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog Subscribe to our weekly newsletter


We strive for excellence, we are member focused and not-for-profit.


We are a strong voice to protect and promote our industry in Australia.


We are respectful, accountable and we strive to raise industry standards.


We collaborate to lead our members and industry into the future.


We adapt, create and engage for productivity and success.

Latest News

“Santa needs more helpers”, retailers urged to fill Christmas vacancies

Peak industry body the National Retail Association is calling on businesses to prepare for the tough competition for Christmas casuals...

Peak industry body the National Retail Association is calling on businesses to prepare for the tough competition for Christmas casuals this year, with many already kicking off recruitment campaigns in the face of labour shortages. Retail is optimistic consumers will pick up spending momentum as the busy Christmas season approaches, but...

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Restaurant Industry Award wages increase on 1 October 2022

Employers in the restaurant industry are reminded that from 1 October 2022 minimum rates of pay will increase. Following the...

Employers in the restaurant industry are reminded that from 1 October 2022 minimum rates of pay will increase. Following the Annual Wage Review decision in June, the Fair Work Commission ordered the 5.2% increase to minimum rates for all modern awards. This increase was delayed for numerous industries, including the restaurant...

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In the spirit of reconciliation, the National Retail Association acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community.We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

The National Retail Association is a not-for-profit organisation that represents the interests of retailers across Australia. We exist to support, inform, protect and represent the interests of retailers and fast food businesses. We understand the issues and opportunities facing retailers every day. National Retail Association Members can expect to receive the latest industry information, the fastest news updates and the best range of industry insights to help their business grow and succeed. The retail industry plays a huge role in Australia’s economy, employment and greater livelihood and we are dedicated to helping unite retailers and stakeholders for the success of the industry now, and for the future. The NRA is just one call away on 1800 RETAILNRA Legal draws on unrivaled experience and industry knowledge to manage business risks and provide solutions to the wide range of workplace relations challenges in your business. As the only retail association with a wholly owned legal practice, you can feel confident you are receiving industry specific advice at a competitive price. We advocate on issues that affect retailers, representing their interests on a local, state, federal and even international level. We drive change via policy submissions, legal cases, industry committees and in-person briefings to government. We have developed strong relationships with key decision-makers across all sides of government. We advise & assist retailers in accessing government incentives of which many businesses are unaware. Our long-standing reputation means that multiple arms of government ask for the NRA’s perspective on issues facing retail and fast food businesses. As a National Registered Training Organisation, the National Retail Association delivers both accredited and custom training throughout Australia, including regional areas. NRA also provides an important advisory service to government regarding skilling, training and workforce development needs, to ensure greater alignment between accreditations and real-world scenarios.