Australia’s best support network for retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.
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Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

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Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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People Leadership
Traineeships
Advocacy & Influence

Advocacy & Influence

Over 24,000 shops are represented by the NRA, making us the one of the most powerful voices for Australian businesses.

We tackle the issues you can’t tackle alone.

 

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Safecity Network
QLD Bag Ban
Events

We offer a huge range of industry events throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule!

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog
Member Resources
Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

Aussies set to splash the cash during 10-day Christmas countdown

The National Retail Association (NRA) has today forecast Aussie shoppers to splash over $17 billion dollars in the final...

The National Retail Association (NRA) has today forecast Aussie shoppers to splash over $17 billion dollars in the final ten days before Christmas. Retailers across the country are busily preparing themselves as Australians finalise last minute Christmas shopping and stock up on festive food for Christmas Day celebrations. NRA CEO Dominique...

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Message from the CEO: 11 December 2018

It’s hard to believe that we are now just two weeks away from Christmas Day! I know that many...

It’s hard to believe that we are now just two weeks away from Christmas Day! I know that many of you are in full swing as you enter the most frantic part of the festive season, so I’ll keep this week’s message brief. Last Thursday the ABS released its October...

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Upcoming Events

22
Jan

Rostering for compliance under the General Retail Industry Award Online Workshop

To assist our members in eliminating the headache that comes with preparing rosters, the NRA has developed a 2-hour...

To assist our members in eliminating the headache that comes with preparing rosters, the NRA has developed a 2-hour online workshop that will unpack the rostering principles and highlight the intricacies of the Retail Award. This live and interactive workshop will deliver an overview of compliant rostering practices that will...

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23
Jan

Chinese New Year Sales Workshop – Brisbane

Want to know how to maximise your sales to Chinese customers? NRA has partnered with AXCEN, Australia - China Business...

Want to know how to maximise your sales to Chinese customers? NRA has partnered with AXCEN, Australia - China Business Development group, to provide a series of workshops across Australia to help you better engage with Chinese consumers. In the Brisbane workshop, you will learn: The secrets to Chinese buying motivations ...

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Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex