Australia’s best support network for retailers

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Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.
Find out more
Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

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Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
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People Leadership
Traineeships
Policy & Advocacy

Policy & Advocacy

Over 24,000 shops are represented by the NRA, making us the one of the most powerful voices for Australian businesses.

We tackle the issues you can’t tackle alone.

 

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Safecity Network
QLD Bag Ban
Events

We offer a huge range of industry events throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule!

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog
Member Resources
Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

“Wage theft” continues to dominate news headlines and government agendas

Wage compliance continues to dominate news headlines in 2019. Retail executives and leadership teams rightly ought to be turning...

Wage compliance continues to dominate news headlines in 2019. Retail executives and leadership teams rightly ought to be turning their mind to the systems that support payroll compliance in their businesses. In this challenging time where wage compliance is not just ‘a nice thing to have’ but an essential...

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Queensland Government invests in more retail training for Queenslanders

The Queensland Government is committed to growing the number of apprentices and trainees across the state to ensure Queensland...

The Queensland Government is committed to growing the number of apprentices and trainees across the state to ensure Queensland has the skilled workers it needs for the future. Acting Minister for Training and Skills Development, Mark Ryan said four organisations will share in $495,000 to promote the exciting opportunities an...

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Upcoming Events

20
Feb

TECHNOLOGY IN RETAIL – Data Analytics | Digital Business Workshop

Do you want to attract new customers and deliver a sensational customer experience? The use of technology in retail can help...

Do you want to attract new customers and deliver a sensational customer experience? The use of technology in retail can help improve your business. The hard part is knowing where to start. This free workshop will give you practical advice and the digital skills to help grow your business. Plus, you will leave the workshop armed...

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25
Feb

Retail Week 2019

Be part of the biggest retail celebration of the year and join the 2019 Retail Week festivities! Retail Week...

Be part of the biggest retail celebration of the year and join the 2019 Retail Week festivities! Retail Week 2019 has the industry covered with an explosive mix of events, inspiration and education across all aspects of retail, for CEOs, marketing, customer service, developers and everyone in between. Everything...

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Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex