Australia’s best support network for retailers

Explore Our Services

Speak to our workplace relations experts

Call 1800 RETAIL

Find out about our industry projects & advocacy

We tackle the issues you can't tackle alone.

Learn More

Learn more about our training programs and courses

Find out more

Tackling real-world issues with real-world retailers

Learn more

I'm looking for...

Legal & HR Support

HR & Legal Support

Need assistance with the Fair Work Act? Looking for information on Modern Award rates? We can help you with a wide range of workplace relations queries including:

  • Employment law
  • Modern Award rates
  • Fair Work Act compliance
  • Workplace policies
  • Unfair dismissal claims and more.

Find out more

Membership Information

Become part of Australia’s best support network for retailers.

Find out more about the benefits and features of membership, including which membership type suits your business.

Find out more
Platinum Membership
Essential Membership
Qualifications and Courses

Training

As a registered training organisation (RTO), the National Retail Association can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Find out more about:

  • People Leadership Program
  • Advancing Women in Business
  • Ready for Retail
  • Accredited Qualifications
  • Food Safety training
  • Professional Development & Workshops
  • VET Industry Engagement
Learn More
People Leadership
Traineeships
Policy & Advocacy

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the Australian retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.

We tackle the issues you can’t tackle alone.

 

Learn more
Retail Crime
Product safety & standards
Plastic Bag Bans & Sustainability
Trading Hours
Retail Committees
Leasing and property services
Retail Leasing & Tenancy

Many retailer across Australia are not aware that they can engage a retail leasing and property specialist to act on their behalf. Our leasing and property partners Lpc Cresa are one of Australia’s leading tenant-only advisory services businesses. That means, they work exclusively for you the tenant. Their advice is completely independent and biased to benefit you – rather than the landlord.

Drawing on their extensive experience in retail management and the property industry, Lpc Cresa can save you time, money and stress and ensure you:
• Never enter into a bad lease
• Never miss a critical date
• Never pay too much rent
• Never miss an opportunity to reduce rental costs.

What we do
Events

We offer a huge range of industry events across Australia throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule.

 

Events Calendar
National Retail Awards
Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog Subscribe to our weekly newsletter
Member Resources

Advert for 2 hour webinar on compliance with General Retail Industry Award 2010 by National Retail Association Legal

Growing Business Together

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry in Australia.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

Guilty as charged: when considering a criminal record might amount to discrimination

By Alex Millman and Lucy Coogan, NRA Legal The Federal Government has offered employers some clarity around recruiting applicants with...

By Alex Millman and Lucy Coogan, NRA Legal The Federal Government has offered employers some clarity around recruiting applicants with criminal records, after the Australian Human Rights Commission (‘AHRC’) found that Suncorp discriminated against a job applicant with a record. The Australian Human Rights Commission Regulations 2019 (‘the new regulations’) ,...

Read More

Message from the CEO: 22 October 2019

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one...

Before the busy Christmas season gets underway, now is a good chance to reassess your leasing arrangements. Rent is one of the most significant costs for anyone running a retail business, and paying the right amount for your business can greatly affect its success. The good news is that there...

Read More

Upcoming Events

23
Oct

Protect your business’ profitability in the face of a looming national skills crisis | WEBINAR

Did you know that Australia is facing a national skills crisis, with an expected deficit of 29 million skills...

Did you know that Australia is facing a national skills crisis, with an expected deficit of 29 million skills by 2030?* Get ahead of everyone else and find out how to protect your business in this important FREE 30-minute webinar presented by BUSY At Work and Partners in Change. You will...

Read More
28
Oct

BDO Franchise Masterclass

Franchising, in principle, is a great business model. The recent inquiry into franchising has highlighted challenges in the sector...

Franchising, in principle, is a great business model. The recent inquiry into franchising has highlighted challenges in the sector and questions the viability of a model that underpins some 9% of our GDP. Stakeholders deserve a response on how best pursue success from here. BDO is running a workshop designed...

Read More

Great materials! Enjoyed the different mediums [clips,text,etc] and enjoyed activities which got us to think outside the box. Training was spot on.

Kazazz Jewellery – People Leadership Workshop Participant

NRA have customised the Certificate IIII in Retail to our business needs which works for our participants. The high quality of trainers and the support they provide to our students is above and beyond. Suzi not only is a fabulous trainer, she exceeds expectations with Employment Plus and the participants. We look forward to developing the collaboration we have with NRA.

The Salvation Army Employment Plus

As a team we are a lot happier and all my volunteers now work great together. They are a lot more proud of the store and of their duties. I no longer have to ask for tasks to be done as they all work together and find what needs to be done or tidied. We are also on 6 months in a row of making budget which never happened before.

Salvation Army WA Store Manager - LEAD Program Participant

The one subscription I love to pay!

Boost Juice Wollongong

You always answer my queries with easy to understand explanations. When I need to know how to handle a tricky situation, you clearly outline the next steps. Gracias for being so helpful & cheery!

National HR Manager - Mad Mex