Ready to celebrate as we crown Australia's best retailers?

Secure your seat at the 2022 National Retail Awards

Join us on the Gold Coast

Australia's best support network for retailers

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Speak to our workplace relations experts

Call 1800 RETAIL

Find out about our industry projects & advocacy

We tackle the issues you can't tackle alone.

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Learn more about qualifications and courses offered by the NRA Retail Institute

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Visit the COVID-19 Retailer Resource Hub

Stay up to date with restrictions and news

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Learn with the peak industry body

As a registered training organisation (RTO 0712), the NRA Retail Institute can help you increase sales, train staff and improve management practices through our real-world and relevant programs. Members can also take advantage of competitive pricing. Find out more about:

  • Certificates and Diplomas
  • Professional development and upskilling
  • Traineeships
  • Free and low-cost training solutions
  • COVID Safe training
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Become part of Australia's best support network for retailers

Find out more about the benefits and features of membership, including which membership type suits your business.

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We tackle the issues you can't tackle alone

We actively bring together retailers, governments, law enforcement, community groups and many stakeholders to create positive, commercially-aware solutions on real issues facing retailers.

We present a unified voice for the Australian retail and food service industry to ensure your views are promoted and addressed at all levels of government.

Together we are one of the most powerful voices for Australian retail.

 

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Supporting retailers through negotiations with landlords

Many retailers across Australia are not aware that they can engage a retail leasing and property specialist to act on their behalf. Our leasing and property partners Lpc Cresa are one of Australia’s leading tenant-only advisory services businesses. That means, they work exclusively for you the tenant. Their advice is completely independent and biased to benefit you – rather than the landlord.

Drawing on their extensive experience in retail management and the property industry, Lpc Cresa can save you time, money and stress and ensure you:
• Never enter into a bad lease
• Never miss a critical date
• Never pay too much rent
• Never miss an opportunity to reduce rental costs.

What we do
RSVP to our wide range of in-person and online events

We offer a huge range of industry events across Australia throughout the year including:

  • Roundtables
  • Webinars
  • Workshops
  • Panel discussions
  • Networking functions
  • Awards and more!

Visit our events calendar to see the full schedule.

 

Industry Resources

Members can stay up-to-date with our wide range of free industry resources including:

  • Award rates
  • Fact sheets
  • Checklists
  • Reports and data
  • Articles and more.
Visit our blog Subscribe to our weekly newsletter

Service

We strive for excellence, we are member focused and not-for-profit.

Advocacy

We are a strong voice to protect and promote our industry in Australia.

Integrity

We are respectful, accountable and we strive to raise industry standards.

Leadership

We collaborate to lead our members and industry into the future.

Innovation

We adapt, create and engage for productivity and success.

Latest News

Unnecessary high transaction fees hurting retailers and consumers

The National Retail Association is calling for action to cease unnecessarily high debit card transaction fees being passed on...

The National Retail Association is calling for action to cease unnecessarily high debit card transaction fees being passed on to consumers. In light of the Reserve Bank releasing the Retail Payment data for June, Chief Executive Dominique Lamb said measures to remove unnecessary high fees for small businesses and their...

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Retailers call for greater sexual harassment prevention resourcing

Peak industry body the National Retail Association has said the industry needs greater resourcing and consistent legislation to prevent...

Peak industry body the National Retail Association has said the industry needs greater resourcing and consistent legislation to prevent sexual harassment towards retail staff. A review by the Victorian Equal Opportunity and Human Rights Commission revealed some businesses are inadequately positioned to uphold the state’s unique laws that make sexual...

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Upcoming Events

8
Sep

Retail Property Marketplace

In a just a single day you will meet Australia’s leading shopping centre owners, landlords, agents, operators and property...

In a just a single day you will meet Australia’s leading shopping centre owners, landlords, agents, operators and property developers to find your next store space, kiosk or pop-up locations.  Located in a highly accessible, iconic Sydney CBD location, Retail Property Marketplace is a one-day event of 1-to-1 meetings and...

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16
Sep

2022 National Retail Awards

Back in the flesh and better than ever Join us on Friday, 16 September for Australia’s most prestigious retail awards night...

Back in the flesh and better than ever Join us on Friday, 16 September for Australia’s most prestigious retail awards night of the year. The National Retail Awards are Australia’s premier gala event, held every year to acknowledge and honour the many outstanding individuals and businesses in the retail sector! This year’s gala...

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In the spirit of reconciliation, the National Retail Association acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea and community.We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

The National Retail Association is a not-for-profit organisation that represents the interests of retailers across Australia. We exist to support, inform, protect and represent the interests of retailers and fast food businesses. We understand the issues and opportunities facing retailers every day. National Retail Association Members can expect to receive the latest industry information, the fastest news updates and the best range of industry insights to help their business grow and succeed. The retail industry plays a huge role in Australia’s economy, employment and greater livelihood and we are dedicated to helping unite retailers and stakeholders for the success of the industry now, and for the future. The NRA is just one call away on 1800 RETAILNRA Legal draws on unrivaled experience and industry knowledge to manage business risks and provide solutions to the wide range of workplace relations challenges in your business. As the only retail association with a wholly owned legal practice, you can feel confident you are receiving industry specific advice at a competitive price. We advocate on issues that affect retailers, representing their interests on a local, state, federal and even international level. We drive change via policy submissions, legal cases, industry committees and in-person briefings to government. We have developed strong relationships with key decision-makers across all sides of government. We advise & assist retailers in accessing government incentives of which many businesses are unaware. Our long-standing reputation means that multiple arms of government ask for the NRA’s perspective on issues facing retail and fast food businesses. As a National Registered Training Organisation, the National Retail Association delivers both accredited and custom training throughout Australia, including regional areas. NRA also provides an important advisory service to government regarding skilling, training and workforce development needs, to ensure greater alignment between accreditations and real-world scenarios.